We do not accept reservations by email or phone. Guests need to appear in-person at the shelter after 5:30pm to check availability (the line starts to form then). Speak to a staff member at the door to get on the list for the night. Or, bus service runs from Wilkes Blvd Methodist Church (where the nightly meal is served) to the shelter. We also have a shuttle that will pick up at the Wilkes Blvd Methodist Church at 6:15pm. Check-in ends at 8pm.